Shaw Centre Ottawa


Cyber Security Program | 8:00 AM – 3:30 PM

All Hands on Deck: (Cyber) Security is Everyone’s Business

Cybercrime is increasing in frequency, size and sophistication so technological defences alone are no longer sufficient. Gone are the days of pointing the finger at IT and saying ‘it’s their responsibility’ – cyber security is a shared responsibility – one in which Canadians, their governments, the private sector and our international partners all have a role to play.

Join us as we explore solutions to the ever widening security skills gap, learn about insider threats and how to address them, and hear firsthand from industry leaders who have successfully established an enterprise approach to security involving all business lines.


Leadership Program | 8:00 AM – 3:30 PM

Unleash Your Public Intrapreneur

In·tra·pre·neur·ship (n) 1) Successful adaptation of entrepreneurial attitudes and strategies inside of a bureaucratic organization. 2) Implementation of start-up practices within a large organization, producing valued innovation.

Join us as we reimagine the role of the public servant and explore the impact social leadership and intrapreneurship are having on both the leaders of today and tomorrow in the public sector.

This interactive full-day program, built on a framework that looks at the organizational and human dimensions of leadership, will also deliver experience-based, practical ideas and approaches that delegates can implement for themselves, in their own organizations, and specifically within the public sector.

Executive Roundtable | 8:00 AM – 12:00 PM

This exclusive ‘by invitation only’ session will provide an interactive platform where attendees hear from leading experts and share best practices with their peers. For 2016, the program content will focus on the 2016 Conference Tracks.

Sponsored by:

WELCOME | 8:45 – 8:50 AM



Executive Director, GTEC

Michele Lajeunesse is Executive Director and Director of Content for GTEC, and Chair of the Board of Governors. She is no stranger to GTEC and its community, having previously served as Chair of the Distinction Awards volunteering her time to lead and oversee the awards judging process for over 6 years. With a career spanning over 20 years in the ICT industry, Michele has also held Vice-President positions leading Business Development, Pre-Sales, and Post-Sales organizations for two local tech firms, and has provided her expertise as an experienced Senior Management Consultant in program management, business process transformation, organizational change strategies, effective business cases, and alternative service delivery channels to numerous federal public sector ADM and DM level initiatives. Michele continues to be instrumental in introducing innovative approaches and solutions to business problems across the Canadian Government, and to advocate for women in technology through her participation in various ICT associations including Women in Communications & Technology (WCT).

Keynote | 8:50 – 9:30 AM

Leona Alleslev

Leona Alleslev

Parliamentary Secretary to the Minister for Public Services and Procurement Canada

Leona Alleslev is the Member of Parliament for Aurora- Oak Ridges- Richmond Hill. In addition to representing her constituents in Ottawa, MP Alleslev is also the Parliamentary Secretary to the Minister of Public Services and Procurement.

As Parliamentary Secretary, Leona attends the Standing Committee of Government Operations and Estimates (OGGO) to ensure that pertinent information is relayed to the Minister. Leona also steps in for the Minister when required; at press conferences, new announcements, and Question Period when the Minister is absent. As Parliamentary Secretary, Leona has also been tasked by the Minister of Public Services and Procurement to assist with the Shared Services Canada (SSC) portfolio.

As a proud Canadian and retired Air Force Officer, Leona supports our men and women in uniform. Leona also champions women in leadership, and strongly encourages girls to get involved with STEM (Science, Technology, Engineering, and Mathematics). One of Leona’s key initiatives is empowering youth to maximize their greatest potential so that they can lead our country for the next 150 years. Leona is interested in bettering our country in every way possible which includes Canada’s infrastructure, economic development, social programming, foreign affairs, and government operations.

Leona holds an executive position on the Canadian NATO Parliamentary Association. She is also a member of the Canada-Europe Parliamentary Association, Canada-France Parliamentary Association, Canada-United States Parliamentary Association, Commonwealth Parliamentary Association, and the Inter-Parliamentary Union. Additionally, Leona initiated the Aerospace Caucus for this 42nd Parliament, and she currently sits as the Caucus Chair.

Building the Government of Canada’s Digital Platform

Shared Services Canada Information Technology Transformation Plan, Building the Government of Canada’s Digital Platform, provides an overview of Shared Services Canada’s (SSC) plan for continuing the modernization of the Government of Canada’s information technology (IT) infrastructure. This includes the email, data centres, telecommunications, network and IT security services that underpin federal operations and support the delivery of government services to Canadians.

Join GTEC for this intimate discussion with Leona Alleslev, Parliamentary Secretary to the Minister for Public Services and Procurement Canada as she outlines her department’s quest to build a stable and secure digital infrastructure for Government that innovates public service delivery. Ms Alleslev will also share why SSC must update its plan to ensure success in meeting near and long term government priorities and how the department is consulting with stakeholders to do so.

Fireside Chat: Executive Leadership | 9:30 – 10:25 AM

Sponsored by:

“Driving Digital Services for Citizens”

A fireside chat led by Bruce Richardson who is Salesforce’s first Chief Enterprise Strategist. He is part of the Market Strategy team inside the product development organization where he focuses on new opportunities outside of the traditional markets, including supply chain management and product development.

Bruce will delve into the challenges facing these two Public Sector organizations as they transform their service delivery models for the 21st century. Bruce will explore with the panelists their respective challenges, goals, and outcomes of their journey to a fully digital service delivery model.


Anne Babcock

Anne Babcock

President & CEO, WoodGreen Community Services

Anne has a depth of knowledge and breadth of experience across all of WoodGreen’s program areas: seniors services, housing and community supports, family and neighbourhood services, employment and immigrant services. Anne has helped build WoodGreen from a single location with 40 staff members to a $47 million organization with 34 locations, 650 staff and 1,000 volunteers serving 37,000 people each year.

Her involvement in the development of innovative, client-centric programs such as Homeward Bound, First Step to Home, Rites of Passage and the Bruce/WoodGreen Early Learning Centre has been instrumental in successfully positioning WoodGreen as a leader in social innovation.

Anne has developed strong relationships with many community service partners and stakeholders through her significant work on several far-reaching initiatives. She led WoodGreen’s role in the Don Valley/Greenwood Health Link, the replication of Homeward Bound in other communities across Ontario, WoodGreen’s successful integration with Community Care East York and worked closely with the City of Toronto to lead the re-housing process for those who were evicted from Tent City in 2002.

She also serves as a volunteer board member with Toronto Neighbourhood Centres, International Federation of Settlement and Neighbourhood Services and previously with Ontario Non-Profit Housing Association and Riverdale Community Development Corporation and Access Loan Fund. Anne was also the long-time Chair of United Way of Greater Toronto’s Citizens Review Panel for Children and Youth.

Gilbert Sabat

Gilbert Sabat

Commissioner of Service Innovation, Information and Technology (SIIT), Region of Peel

Gilbert Sabat is the Commissioner of Service Innovation, Information and Technology (SIIT) at the Region of Peel. SIIT leverages a balanced approach of business process re-engineering, user experience and technology to bring about a range of change from optimization and automation to alternate service delivery models.

Gilbert has over 17 years of experience in senior executive positions, 15 of which in the private sector. Throughout his career, he has delivered valuable outcome based initiatives that have generated double-digit growth through the efficient use of leading edge, practical concepts and technologies. He continues to practice this philosophy in Regional Government and is passionate about the potential for change.

Gilbert holds an MBA in Marketing from Concordia University and a Bachelor of Science in Chemical Engineering from the University of Massachusetts, Amherst

Bruce Richardson

Bruce Richardson (Moderator)

Chief Enterprise Strategist, Salesforce

Bruce Richardson joined Salesforce in October 2011 as the company’s first Chief Enterprise Strategist. He is currently part of the Market Strategy team inside the product development organization where he focuses on new opportunities outside of the traditional CRM markets, including supply chain management and product development. Before joining this team, Bruce was responsible for the Retail and Consumer Goods verticals as part of the nascent Salesforce Industries group. Prior to that he managed the CIO Advisors program and the Ignite team. The latter helps customers dream up and create new products, services, and business processes.

Before joining Salesforce, Bruce was the Chief Strategy Officer at Infor, a $3B software company best known for its acquisitions in the enterprise applications market.

Bruce’s link to Salesforce began during his tenure as Chief Research Officer at AMR Research. During his 20-year career there, he initiated and led the firm’s coverage of ERP, supply chain management, CRM, e-commerce, cloud computing, visual applications, and the “future of work.” Over that period, the company grew from a three-person startup to become the leader in research and analysis of enterprise applications and supply chain management. AMR Research was acquired by Gartner in December 2009.

Bruce graduated from Boston College. He is a member of the BC Technology Council.



Sandra Cascadden

Sandra Cascadden

Associate Deputy Minister & CIO for the Government of Nova Scotia

Sandra Cascadden is the Associate Deputy Minister at the Department of Internal Services and the CIO for the Province of Nova Scotia.

Sandra is a senior professional with over 25 years experience in the IT/IM industry. She is a graduate of Dalhousie University with her Bachelor of Mathematics/Statistics and Computing Science and the Technical University of Nova Scotia (now part of Dalhousie) with her Bachelor of Industrial Engineering.

She has held multiple positions within the health industry, including roles with Nova Scotia Department of Health and Wellness as the Chief Health Information Officer and NS Capital District Health Authority in the role of IT/IM Director.

Previously, she has worked as an IT/IM professional in a number of different industries including, Telecommunications and Broadcasting. She has worked in large private companies, federal crown corporations and small entrepreneurial companies and now within a provincial government.

In her current role as Chief Information Officer, she is responsible for leading a team of 730 IT/IM professionals within the Information, Communications and Technology Shared Services group. She provides executive leadership and direction for business enabled ICT services and solutions. She works with her clients to position Nova Scotia as a digital leader in the provisioning of services to the people and businesses in Nova Scotia.

Sandra is a professional Industrial Engineer. She is a Project Management Professional (PMP), a Certified Professional in Health Information and Management Systems (CPHIMS).

In 2014, the Government of Nova Scotia embarked on a journey to establish a shared services model that improves delivery of high quality, efficient, and sustainable administrative and support services, while addressing growing fiscal pressures facing the provincial government.

Sandra Cascadden, Nova Scotia’s Associate Deputy Minister of Internal Services and CIO, will launch the final day of GTEC with an overview of the Shared Services initiative that is transforming public service delivery in the province. A key architect, Ms. Cascadden will engage in this Armchair Discussion with GTEC Executive Director Michele Lajeunesse, and discuss the value of this approach, key progress and lessons learned. Once fully implemented, this initiative is expected to save the province millions of dollars per year.

As part of this interactive session, Ms. Cascadden will provide an overview of Nova Scotia’s shared services model and its implementation across more than 20 departments, five crown corporations, 11 district health authorities and eight school boards. This transformation is consolidating six key service functions into three strategic pillars: service centres of excellence; streamlined transactional processing; and client services. These public services span IT management; financial services; building management; human resources; supply chain management and procurement; and construction project services. This activity is occurring in parallel with government restructuring, a review of economic development mechanisms, and the ONE Nova Scotia 10-Year Action Plan.

Executive PANEL | 9:30 – 10:25 AM

Sponsored by:

“Simple, Secure, and Predictable – Embracing the ‘As-A-Service’ Delivery Model”

As government organizations across Canada struggle to keep up with the increased mobility demands of tech-savvy Canadians and costs of maintaining aging and mission-critical IT infrastructure, they are progressively moving towards cloud-managed services and embracing the ‘as-a-service’ delivery model to enable them to better deliver essential services to Canadians. Governments are focused on outcomes and effectively leveraging technology to drive efficiencies through more intelligent, agile, and robust business services and operations that support innovation. The ‘as-a-service’ delivery model helps governments reach their service delivery goals without the daily operational burden, complexity, and cost of ownership of outdated models.

Join Charlie Wade, SVP of Products at Rogers along with this executive panel as they demystify the ‘As-A-Service’ Delivery Model.


Dave Buchanan

Dave Buchanan

Regional Director, Eastern Canada, Hewlett-Packard Enterprise

Dave Buchanan joined Hewlett Packard Enterprise in October 2015, as the Regional Sales Director for the Enterprise Group for the Healthcare sector in Ontario, the Ontario Public Sector, the Canadian Federal Government and Atlantic Canada.

With over 20 years of experience in the IT industry, Mr. Buchanan is a management professional that has extensive experience in driving market success. He provides strong leadership, coaching and effective organizational and sales strategies that ensure his team is supported to successfully meet and exceed their sales targets.

Prior to joining Hewlett Packard Enterprise, Mr. Buchanan gained extensive public sector knowledge and high sales success in companies such as Virtual Computing Environment Company (VCE), Juniper Networks and Avaya, where he was Director for the Canadian Federal Government teams.

Mr. Buchanan has his Master’s Degree in Business Administration, B.A. in Economics, and his B.A. in Fine Arts. He has done business in and traveled to over 50 countries.

Steve Guiton

Steve Guiton

Executive Vice-President, Media Technology and Infrastructure Services, Canadian Broadcasting Corporation

Mr. Guiton is responsible for CBC/Radio-Canada’s technology and infrastructure operations, including broadcast, network, and digital media systems, information technology, engineering, distribution networks, as well as the Corporation’s real estate portfolio. In this role, Mr. Guiton is leading the consolidation and modernization of CBC/Radio-Canada’s technology and infrastructure in support of the public broadcaster’s transformation into a modern public media company.

Before becoming Executive Vice-President, Mr. Guiton served as Vice-President Technology and Chief Regulatory Officer, responsible for moving content across the Corporation’s national, regional, and local networks, as well as overseeing regulatory issues and compliance for all of the Corporation’s radio, television and digital services. Mr. Guiton is also a former telecom and cable executive.

Mr. Guiton holds an M.A. in Economics from Simon Fraser University and a B.A. in Economics and Commerce from the University of Toronto; he also attended the University of British Columbia for doctoral studies in Economics.

Steve Little


CIO, North America, Brookfield Renewable

Steve Little is the Chief Information Officer under Brookfield Renewable’s North America platform, where he is responsible for the implementation and support of the information systems used to operate the business.

During his tenure at Brookfield Renewable, Steve has held progressively responsible positions within the information technology function. Outside of Brookfield, Steve has worked within a number of industries including the Engineering, Procurement and Construction (EPC), High Tech and Public sectors. His key experience includes strategic vendor management, as well as software as a service and cloud technology deployment.

Steve holds a B.Eng. in Electrical Engineering from the Royal Military College of Canada, and an MBA from Queen’s University.

Charlie Wade

Charlie Wade (Moderator)

Senior Vice President of Products & Solutions, Rogers

Charlie Wade is the Senior Vice President of Products & Solutions at Rogers where he is accountable for the creation, introduction and profitability of all of Rogers Enterprise Business Unit products and solutions. His team manages products and solutions for businesses of all sizes – small, medium, large and public sector across industries and geographies.

Prior to Rogers, Charlie worked for Vodafone UK where for the past six years he was the of Head of Enterprise Products, responsible for managing a multi-billion portfolio of mobile voice, data, fixed connectivity and Unified Communications solutions across small, medium, large and public sector businesses. He was also responsible for leading a number of customer experience, cost-saving and innovation initiatives across the organization and was a driving force behind Vodafone UK’s foray into Unified Communications. Before his time at Vodafone UK, Charlie held a number of enterprise focused management positions at Nortel in Europe.

For the past 20+ years, his career has been dedicated to developing and leading product management and sales support teams in EMEA. Having worked and lived in four countries across Europe, Charlie brings a wealth of global best practices and expertise to our business. He is known as a strong collaborator with a keen focus on customer experience and has extensive firsthand experience with market issues and customer requirements.